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Documentation

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Client Area

How to update Name server details from client area

How to Access cPanel Account from Client Area

How do I add additional users/contacts in the Portal?

How to upgrade Shared Hosting plan

How do I cancel my service ?

How do I change the billing cycle of my hosting account?

Secure Socket Layer(SSL)

Installation of SSL certificate

What is SSL and How do order the SSL?

What is CSR how to create it what is the private key and how important it is?

How to verify the domain ownership OR domain validation.

How to Generate CSR in Windows IIS.

ssl Certificate Basics: What CA Bundle and private key

Linux Shared Hosting

How to Access cPanel Web Disk?

How to Create an Additional Web Disk Account in cPanel?

How to edit or remove a Record in cPanel using the DNS Zone Editor?

How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?

How to add a MX Record in cPanel using DNS Zone Editor?

Windows Shared Hosting

Import bak file for Microsoft SQL Server Database

How to create an email account in plesk?

Change PHP Version in Plesk

How to manage MSSQL Database Users in a Plesk Windows Server

Linux Reseller Hosting

How to Create an Additional Web Disk Account in cPanel?

How to edit or remove DNS Record in cPanel using the Zone Editor?

How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?

How to add CNAME Record in cPanel using the DNS Zone Editor?

How to edit or remove MX Record in cPanel using the DNS Zone Editor?

Windows Reseller Hosting

Plesk Windows Reseller Initial Setup

How to create an email account in plesk?

Change PHP Version in Plesk

How to create a Plesk user with access to all subscriptions or a particular one

How to reset the email password in Plesk?

Managed Linux Cloud VMs

MySQL: Failed to fetch info data

MySQL Crashes After Upgrade to latest version 8.0.38

Self-Managed Linux Cloud VMs

How to update rDNS from client area?

How to Install Webmin on CentOS 7 Linux?

How to Install DirectAdmin on Linux CentOS?

How to install cPanel?

How to Install Apache, MySQL, and PHP (LAMP) on Ubuntu

Managed Windows Cloud VMs

Install Let's Encrypt for a domain in plesk panel

Change PHP Version in Plesk

How to download an SSL certificate in Plesk

How to use WinMTR to test against our network

Import bak file for Microsoft SQL Server Database

SmarterMail

Troubleshooting

Domain/User Management

How to migrate the Mail from the G-suite to Quickpost?

Add Mailing DNS records to connect your domain-Quickpost

Add DNS record on Direct Admin

How To View Full Email Header In SmarterMail?

How to configure Quickpost on Outlook using IMAP

How to create new user in quickpost

Managed Dedicated Servers

How to Reset the Email Account Password in cPanel?

How to Create an Additional Web Disk Account in cPanel?

How to edit or remove a Record in cPanel using the DNS Zone Editor?

How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?

How to add a MX Record in cPanel using DNS Zone Editor?

How to add A Record in cPanel using DNS Zone Editor?

Acronis Backup

How to delete old backup from Acronis account

How to restore backup using Acronis in cPanel

How to install acronis agent on linux server

Acronis Create a Partner Account

Creating a backup plan for a device

Domain reseller

Domain Reseller Error: Renewal action locked in processing; will be automatically processed by...

How to add funds to domain reseller account?

Network

Interpreting MTR Results for Windows and Linux Servers

Cloudjiffy Sales