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Knowledgebase
The knowledgebase provides documentation written by our team. Please select a category or search for answers.
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Client Area
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How to update Name server details from client area
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How to Access cPanel Account from Client Area
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How do I add additional users/contacts in the Leapswitch Client Portal?
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How to upgrade Shared Hosting plan
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How do I cancel my service ?
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How do I change the billing cycle of my hosting account?
cPanel/WHM
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How to create a site/domain redirect in cPanel
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How do I change PHP version for my website in cPanel ?
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DNS not working
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How to Whitelist an IP Address In ConfigServer Firewall (CSF)
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URL redirect/rewrite using the .htaccess file
Email
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RoundCube series
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Horde series
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Configuring Email (SMTP auth) series
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Outlook 2019 Tutorials
Windows
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How To increase the size of a VHD or VHDX
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How to use WinMTR to test against our network
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How to create a website in IIS?
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How can I create a Virtual Machine on Windows Server using Hyper-V Manager?
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How to reset the password on my Cloud Servers ?
MySQL
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Remote MySQL access from command line
Secure Socket Layer(SSL)
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Redirection from http to https
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Installation of SSL certificate
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CSR Generation
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What is SSL and How do order the SSL?
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What is CSR how to create it what is the private key and how important it is?
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How to verify the domain ownership OR domain validation.
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How to Generate CSR in Windows IIS.
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ssl Certificate Basics: What CA Bundle and private key
Security
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How to add your website to Google Webmaster Tool, check for security issues and request to remove...
SmarterMail Business Email
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Troubleshooting
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Domain/User Management
Wordpress
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How to Change the Display Name of a WordPress User Account?
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How to add a new category in WordPress?
Installing a Control Panel
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How to optimize database via phpMyAdmin in cPanel?
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How to Install the SolusVM Slave on CentOS 7?
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How to Install SolusVM Master on CentOS 7 Linux?
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How to Install Webmin on CentOS 7 Linux?
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How to Install DirectAdmin on Linux CentOS?
Linux Shared Hosting
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Troubleshooting Errors in Linux cPanel Shared Hosting
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How to Access cPanel Web Disk?
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How to Create an Additional Web Disk Account in cPanel?
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How to edit or remove a Record in cPanel using the DNS Zone Editor?
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How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?
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How to add CNAME Record in cPanel using the DNS Zone Editor?
Windows Shared Hosting
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Import bak file for Microsoft SQL Server Database
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How to create an email account in plesk?
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Change PHP Version in Plesk
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How to manage MSSQL Database Users in a Plesk Windows Server
Linux Reseller Hosting
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How to Access cPanel Web Disk?
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How to Create an Additional Web Disk Account in cPanel?
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How to edit or remove a Record in cPanel using the DNS Zone Editor?
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How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?
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How to add CNAME Record in cPanel using the DNS Zone Editor?
Windows Reseller Hosting
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Plesk Windows Reseller Initial Setup
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Import bak file for Microsoft SQL Server Database
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How to create an email account in plesk?
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Change PHP Version in Plesk
Managed Linux Cloud VMs
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How to Access cPanel Web Disk?
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How to Create an Additional Web Disk Account in cPanel?
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How to edit or remove a Record in cPanel using the DNS Zone Editor?
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How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?
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How to add CNAME Record in cPanel using the DNS Zone Editor?
Self-Managed Linux Cloud VMs
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Managed Windows Cloud VMs
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Import bak file for Microsoft SQL Server Database
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Change PHP Version in Plesk
SmarterMail
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Add Mailing DNS records to connect your domain-Quickpost
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Add DNS record on Direct Admin
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[Error] - Delayed mails - 601 Attempted to send the message to the following
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How To View Full Email Header In SmarterMail?
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How to configure Quickpost on Outlook using IMAP
Virtualmin
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How to install Squirrelmail or Roundcube in VirtualMin using scripts?
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How to install phpMyAdmin in VirtualMin using scripts?
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How to migrate cpanel account to virtualmin server
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How to upload files
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How to create an FTP account?
Managed Dedicated Servers
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How to Access cPanel Web Disk?
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How to Create an Additional Web Disk Account in cPanel?
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How to edit or remove a Record in cPanel using the DNS Zone Editor?
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How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?
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How to add CNAME Record in cPanel using the DNS Zone Editor?
Acronis Backup
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Acronis server migration
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How to delete old backup from Acronis account
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How to restore backup using Acronis in cPanel
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How to install acronis agent on linux server
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Acronis Create a Partner Account
SSL Certificates
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Redirect website to HTTPS in cPanel/Linux
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CSR Generation by command line
SiteLock
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G-Suite by Google
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Office 365
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Domain reseller
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How to add funds to domain reseller account?
Proxmox
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Proxy setup
cPanel
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Network
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Rapid SSL
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How to reissue Rapid SSL certificate
Billing
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How to download account statement?
Zabbix
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MySQL: Failed to fetch info data
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MySQL: Failed to fetch info data
Backup/Restore
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How to generate a cPanel backup and sent to FTP Server?
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How to Download Backup of Home Directory, MySQL or E-mail Only?
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How to Restore cPanel Backup?
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How to Generate & Download a Website Backup
DNS - Nameserver
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How to update rDNS from client area?
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How to update DNS Nameserver on 123-reg?
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How to update DNS Nameserver on Godaddy?
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How to Update the DNS Nameserver on NetEarthOne or LogicBoxes Based Registrars?
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How to update DNS Nameserver of NameCheap.com?
Domain Management
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How to Remove Domain Redirect in cPanel?
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How to Redirect your website to any page or external domain?
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How to Redirect subdomain to an external url
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How to Remove a Subdomain in cPanel?
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How to Create a Subdomain in cPanel?
Others
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Security
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Softaculous
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How to Access Softaculous in cPanel?
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What is Softaculous?
Blog
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Forum
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Install Let's Encrypt for a domain in plesk panel
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Change PHP Version in Plesk
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How to install the SSL on Plesk and verify the SSL after installation
DirectAdmin
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Mail Filters & SPAM
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FTP
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Email
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Domain Management
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CloudLinux (DirectAdmin)
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How to install Let's Encrypt free SSL certificate from Direct Admin
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