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Knowledgebase
The knowledgebase provides documentation written by our team. Please select a category or search for answers.
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Client Area
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How to update Name server details from client area
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How to Access cPanel Account from Client Area
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How do I add additional users/contacts in the Portal?
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How to upgrade Shared Hosting plan
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How do I cancel my service ?
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How do I change the billing cycle of my hosting account?
Secure Socket Layer(SSL)
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Redirection from http to https
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Installation of SSL certificate
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CSR Generation
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What is SSL and How do order the SSL?
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What is CSR how to create it what is the private key and how important it is?
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How to verify the domain ownership OR domain validation.
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How to Generate CSR in Windows IIS.
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ssl Certificate Basics: What CA Bundle and private key
Linux Shared Hosting
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Direct Admin
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How to configure Email Routing In cPanel?
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How to Access cPanel Web Disk?
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How to Create an Additional Web Disk Account in cPanel?
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How to edit or remove a Record in cPanel using the DNS Zone Editor?
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How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?
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How to add a MX Record in cPanel using DNS Zone Editor?
Windows Shared Hosting
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Import bak file for Microsoft SQL Server Database
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How to create an email account in plesk?
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Change PHP Version in Plesk
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How to manage MSSQL Database Users in a Plesk Windows Server
Linux Reseller Hosting
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Direct Admin
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How to Create an Additional Web Disk Account in cPanel?
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How to edit or remove DNS Record in cPanel using the Zone Editor?
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How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?
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How to add CNAME Record in cPanel using the DNS Zone Editor?
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How to edit or remove MX Record in cPanel using the DNS Zone Editor?
Windows Reseller Hosting
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Plesk Windows Reseller Initial Setup
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How to create an email account in plesk?
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Change PHP Version in Plesk
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How to reset the email password in Plesk?
Managed Linux Cloud VMs
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cPanel/WHM
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Wordpress
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Virtualmin
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DirectAdmin
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MySQL: Failed to fetch info data
Self-Managed Linux Cloud VMs
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How to update rDNS from client area?
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How to Install Webmin on CentOS 7 Linux?
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How to Install DirectAdmin on Linux CentOS?
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How to install cPanel?
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How to Install Apache, MySQL, and PHP (LAMP) on Ubuntu
Managed Windows Cloud VMs
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Install Let's Encrypt for a domain in plesk panel
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Change PHP Version in Plesk
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How to download an SSL certificate in Plesk
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How to use WinMTR to test against our network
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Import bak file for Microsoft SQL Server Database
SmarterMail
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Troubleshooting
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Domain/User Management
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How to migrate the Mail from the G-suite to Quickpost?
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Add Mailing DNS records to connect your domain-Quickpost
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Add DNS record on Direct Admin
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[Error] - Delayed mails - 601 Attempted to send the message to the following
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How To View Full Email Header In SmarterMail?
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How to configure Quickpost on Outlook using IMAP
Managed Dedicated Servers
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How to Create an Additional Web Disk Account in cPanel?
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How to edit or remove a Record in cPanel using the DNS Zone Editor?
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How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?
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How to add a MX Record in cPanel using DNS Zone Editor?
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How to add A Record in cPanel using DNS Zone Editor?
Acronis Backup
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Acronis server migration
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How to delete old backup from Acronis account
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How to restore backup using Acronis in cPanel
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How to install acronis agent on linux server
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Acronis Create a Partner Account
Domain reseller
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Domain Reseller Error: Renewal action locked in processing; will be automatically processed by...
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How to add funds to domain reseller account?
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